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  • Our company Physicians Health Program, provides affordable family health coverage. We are successful in the B2B market. We are now entering the B2C market by introducing ourselves with a 100 national thirty-second commercial spots, to be aired within a 14-day period. The commercials are made to have the consumer call directly and order. We provide a 30-day money back guarantee with each membership.I estimate 200 orders to be taken. This is a small test for our company. If all goes well, we will be doubling up on the adverting each month for the first six-months. I am looking for a call ce... - Marketing - VP, Health Care, New York, NY
  • I have a solo law practice with a part time legal assistant. 3 phone lines with Verizon, and 1 for fax DSL. I would like a live operator to answer the main phone line and forward the call to a direct line of either me or my assistant. If operators speak also Spanish much better. When I notify you that I am not in the office, I would like the operator to give the option of taking a message (and sending me an email) or leaving a voicemail.I currently receive under 250 calls a month. Do you provide this service? what is the cost?Best,J.M.Arrufat - Attorney, Legal, New York, NY
  • This is a construction company with callers wishing to schedule or quote jobs. I just need the service to answer with intro and ask how they may help customer and then have answering service try to reach us live at a predetermined number. If we do not answer or our voice mail picks up, answering service must speak with caller again live and get call back information assuring the caller we will return call. - Accounting/Finance, Non-Profit, Huntington Station, NY
  • We are a wireless phone retailer and we receive sales calls 24 hours per day. We would like to forward our calls to a call center when our office is closed. We would like callers to receive a message with 3 choices. If they choose 1, we want them to be forwarded to a live operator to take their order. If they choose 2 or 3, we want them to be forwarded to a voice mail box where they can leave a message. - Partner/Principal, Telecommunications, Getzville, NY
  • We need inbound call center service for order taking. Must be able to use our corporate website for all orders. Credit card processing and authorization will be handled by our website. After order is approved, give the customer their confirmation number generated by our website. We estimate 2 to 3 minutes per order. We do not know how many orders will come in. - CEO/President/Owner, Publishing/Info Services, White Plains, NY
  • 1) ability to take in-bound calls : 2000 to 7500 calls per month2) have licensed insurance call center agents across 50 states3) have direct response life insurance call center experience4) have solid IT support, automated reporting, and experienced call center staff5) experienced and motivated sales agents - both licensed and non-licensed reps - Facilities/Operations, Insurance, New York, NY
  • we would be calling a local # sending you 4 or 7 digits to identify the account. You would ask for a name, #, and brief message. You would send the message with the account number in the body of the message via email to us. Calls average 30-35 sec maximum. No other services are needed.Approximately 1200 calls week, and 1500 account codes. - CEO/President/Owner, Telecommunications, Centereach, NY
  • We are looking for an automated call service that can answer when not in the office and transfer to the correct voicemail by pressing a number(need individual voicemail set up). We would alos like the capability of a message being forwarded to out cell phones. We would like remote access, and have the capability to text or page. - Other, Other Business Services, Fredonia, NY
  • We are a mortgage lead generating company. We have been having a quality issue with the leads we generate. We would like to have a call center telephone our leads and verify the consumers interest for a loan. Once the call center has made contact with the lead the phone call would never need to exceed 20 seconds in length. - CEO/President/Owner, Advertising, New York, NY
  • when call center is contacted, the call center will call tech/supervisor on duty to forward infor from service call. no automatic pickup - some calls originate from an automatic dialer that will repeat the message three times (messages will be regarding equiment "in trouble" at the customer's site. - R&D - MGR, Other Business Services, New York, NY
  • We are a new nutritional supplement and cosmaceutical company. We sell via multilevel marketing. Most of our sales will be via the Internet but some will be via phone and fax. We also need customer support to answer Distributor questions about our compensation plan, questions about products, etc. - CEO/President/Owner, Other Retail, Jamestown, NY
  • we will sell music c.d.s and products locally, regionally, national, in stages as we progress..on local , regional and in the future national t.v.i.e." it slices and dices", $ 19.95.. to order call 1-800 blah blah. we nedd you to accept and qualify the callers, master charge, check, money order. - Consultant, Advertising, Lewiston, NY
  • Looking for a live receptionist 8AM - 8PM to answer office calls and attempt to pass the call through to my cell or office phone, if I cannot be reached they would then ask to take a message or to be put through to my voicemail. The receptionist would e-mail me that a call has come through. - Accounting/Finance, Media/Entertainment/Publishing, New York, NY
  • outsource call answering between the hours of 5:30pm-7:30am would need to be able to take phone calls and messages, route emergencies to supervisors, input tech supportIssues via our ticketing system.Find out all the pricing including setup charges, monthly fee?s, per-call fees, etc? - Administrative Assistant, Computers/Internet/IT, Bohemia, NY
  • We are looking to implement an outbound emergency notification process for our data centers/clients in the event of outages or service degradations. This would be on an on call basis ( we could need the service at any time) and we would provide a script for the agents to use. - MIS/Operations - MGR, Telecommunications, New York, NY
  • We are a real estate investment company. We would like inbound callers to hear an explanation of our company, and to answer a series of questions and have the answers inputed into our web site. If the site is down, then emailed. Additionally, message taking may be useful. - CEO/President/Owner, Financial Services, New York, NY
  • I want to keep my own telephone number. I want live answering service normal business hours Monday to Friday. I don't want to pick up the phone every time a client calls. I need a receptionist service that takes a message and I can call back at my convenience. - Attorney, Legal, Nanuet, NY
  • Butcher Shop serving Prime Meats. We have a Free Home Delivery Service. We are looking to reach the surrounding towns for our Home delivery meat service. Appointment setting service will only have tomake appointments for people who are interested. - CEO/President/Owner, Other Retail, Sound Beach, NY
  • We are looking for a company to handle our incoming calls to our 800 line and forward messages to our closest dealer based on the zip code of the caller. Your company would have to be able to identify the dealer closest to the zip code provided. - CEO/President/Owner, Advertising, bohemia, NY
  • We are an application service provider, employees answering customer support calls will have to get familiar with our applications, they also need to have basic technical internet knowledge (email setup, cookies, java script enabling, etc) - CEO/President/Owner, Other Business Services, New York, NY
  • I am just looking for a service that I can forward my calls to so that customers can speak to a live representative that answers as if they are a secretary for my business and they have to take messages for me when I am not in the office. - General Manager, Media/Entertainment/Publishing, New York, NY
  • We need an 800 number for people to call so they can find a seminar location nearest them and leave their name and address for making a reservation at the seminar. Area of coverage will include Quebec, VT, and Northern NY. - Marketing - Other, Non-Profit Organization, Saranac Lake, NY
  • The ability to have your telesales people toconnect the buyer and themselves to a three-way, conference call that connects both of them to an IVR operation for recording automated, independent third-party verification. - Sales - Other, Other Business Services, Lake Success, NY
  • we expect inbound calls based on a marketing program; we would like to have a script to obtain basic information from the caller, but also want the ability of real time reporting of inbound calls, length of call, etc. - General Manager, Legal, New York, NY
  • Customer callin a request, agent access the web page and submit the order or problem. Customer is then informed that a techinical associate will contact them within 24 hours and within the hour for emergancies. - CEO/President/Owner, Real Estate, Campbell Hall, NY
  • we are the kabbalah center and need to provide 50 instructors in new york location that will give personal coaching to studants that will purchase self study materials and tools for spiritual self imrovment - General Manager, Education, Richmond Hill, NY
  • I'm looking for a service that will answer my calls and track me down via e-mail and phone. This must be done 24x7, though I expect a very low call volume to start (probably less than 75 calls per month). - MIS/IT, Information Services, Huntington, NY
  • I just need a call center to take messages 24x7 and email them to an email address. I will forward my calls to hopefully a local number or 800 number. 800 number not required if i have a local number. - CEO/President/Owner, Computers/Internet/IT, Staten Island, NY
  • We need a call center to handle inbound calls 24 hours a day, take the callers' reference number, name, company name, location and telephone number. And then transfer them to a US toll-free number. - Manufacturing, Telecom/Utilities, New York, NY
  • I am an employee benefits insurance broker. I am looking for call centers that are already in my business. There are several insurance brokerage firms that currently provide this service. - Partner/Principal, Insurance, Smithtown, NY
  • we make funnels for drum containers. 800 #,take orders over the phone, end of day e-mail or fax orders to us and we fill orders.Voice mail box for questions, call fowarding ability - Manufacturing - MGR, Manufacturing, New York, NY
  • Answer all calls after 5pm M-F and weekends. Emergency calls are to be forwarded to the appropriate site manager or their back-up.Routine calls to be given by e-mail to the office. - MIS/Operations - MGR, Real Estate, Bronx, NY
  • The call center would probably respond to inquiries from professors and college book stores from a prepared Q&A and refer other questions to the company sales and marketing head. - Sales - MGR, Publishing/Info Services, New York, NY
  • We are taking quotes for a new e-commerce site we are developing for a client that will have 15 to 20 products to sell. We will also need customer service to take return orders. - Marketing - Manager, Other Business Services, Yonkers, NY
  • I sent this request out before; sorry if you are responding again. Running tv commercials. Need an 800#, order taking, credit card processing, and fulfillment if possible. - Attorney, Media/Entertainment/Publishing, Schenectady, NY
  • We are a medium size life insurance company providing small face life insurance to the senior market. Call Center will provide customer phone service to policy holders. - MIS/Operations - VP, Insurance, Syracuse, NY
  • I am running an online pharmacy and need agents to process incomming orders and place them on my website.Also some customer service such as answering simple questions. - CEO/President/Owner, Biotech/Pharmaceuticals, New York, NY
  • Looking for reps to process dig safe tickets-requires responding to emails, using software to pinpoint locations and approve/disapprove construction over fiber lines. - MIS/Operations - MGR, Telecommunications, New York, NY
  • Large professional services firm, hosting start up company event in the Fall (one in Boston, one in Silicon Valley). Need callers to encourage attendance to event(s). - Marketing - Manager, Accounting, New York, NY
  • Act as our Customer Service Dept. when business is closed. Explain that order dept is closed, take any basic information, and obtain customer name, and phone number. - CEO/President/Owner, Retail, Woodmere, NY
  • I just need a live operator to professional answer my incoming calls, take accurate detailed messages and relay them to me immediately. Preferably via email. - CEO/President/Owner, Computers/Internet/IT, Jamaica, NY
  • We are producing a radio show and need an 800 service to receive orders and make upsells to other products. Looking for an 800#, and reps capable of upselling. - Attorney, Media/Entertainment/Publishing, Schenectady, NY
  • 12-24 hour, non-dedicated reps. Budget is still TBD. Please provide setup costs and either fixed per minute pricing or monthly tiered pricing plans. Thank you. - CEO/President/Owner, Other Retail, Tarrytown, NY
  • Need a 7 x 24 call center/help desk for an IT support contract.Main function would be to take call, escalate, and hand-off to the manager or engineer on-call. - General Manager, Computers/Internet/IT, New York, NY
  • mortgage company/i need for cliants responding to newspaper ads to free report in turn i get there intrest rate name phone #address and best time to call - Sales - Other, Banking/Finance, Huntington, NY
  • I am first looking for some one to answer incoming calls from ad's places in local newspaper and direct mail. I am also intrested in lead genation. - Sales - Other, Banking/Finance, Staten Island, NY
  • Running infomercials starting in one month, or so. Need call center to accept 800 calls, and take orders; reports; possible order fulfillment. - Attorney, Media/Entertainment/Publishing, Schenectady, NY
  • We are a technology consulting and outsourcing company that provides a variety of Technology and process automation services to our clients - CEO/President/Owner, Consulting, Oyster Bay, NY
  • We are a legal firm advertising heavily for our sized and we would like a proportionate call answering level rather than handle in house - Consultant, Legal, Spring Valley, NY
  • Our company Physicians Health Program, provides affordable family health coverage. We are successful in the B2B market. We are now entering the B2C market by introducing ourselves with a 100 national thirty-second commercial spots, to be aired within a 14-day period. The commercials are made to have the consumer call directly and order. We provide a 30-day money back guarantee with each membership.I estimate 200 orders to be taken. This is a small test for our company. If all goes well, we will be doubling up on the adverting each month for the first six-months. I am looking for a call ce... - Marketing - VP, Health Care, New York, NY
  • I have a solo law practice with a part time legal assistant. 3 phone lines with Verizon, and 1 for fax DSL. I would like a live operator to answer the main phone line and forward the call to a direct line of either me or my assistant. If operators speak also Spanish much better. When I notify you that I am not in the office, I would like the operator to give the option of taking a message (and sending me an email) or leaving a voicemail.I currently receive under 250 calls a month. Do you provide this service? what is the cost?Best,J.M.Arrufat - Attorney, Legal, New York, NY
  • This is a construction company with callers wishing to schedule or quote jobs. I just need the service to answer with intro and ask how they may help customer and then have answering service try to reach us live at a predetermined number. If we do not answer or our voice mail picks up, answering service must speak with caller again live and get call back information assuring the caller we will return call. - Accounting/Finance, Non-Profit, Huntington Station, NY
  • We are a wireless phone retailer and we receive sales calls 24 hours per day. We would like to forward our calls to a call center when our office is closed. We would like callers to receive a message with 3 choices. If they choose 1, we want them to be forwarded to a live operator to take their order. If they choose 2 or 3, we want them to be forwarded to a voice mail box where they can leave a message. - Partner/Principal, Telecommunications, Getzville, NY
  • We need inbound call center service for order taking. Must be able to use our corporate website for all orders. Credit card processing and authorization will be handled by our website. After order is approved, give the customer their confirmation number generated by our website. We estimate 2 to 3 minutes per order. We do not know how many orders will come in. - CEO/President/Owner, Publishing/Info Services, White Plains, NY
  • 1) ability to take in-bound calls : 2000 to 7500 calls per month2) have licensed insurance call center agents across 50 states3) have direct response life insurance call center experience4) have solid IT support, automated reporting, and experienced call center staff5) experienced and motivated sales agents - both licensed and non-licensed reps - Facilities/Operations, Insurance, New York, NY
  • we would be calling a local # sending you 4 or 7 digits to identify the account. You would ask for a name, #, and brief message. You would send the message with the account number in the body of the message via email to us. Calls average 30-35 sec maximum. No other services are needed.Approximately 1200 calls week, and 1500 account codes. - CEO/President/Owner, Telecommunications, Centereach, NY
  • We are looking for an automated call service that can answer when not in the office and transfer to the correct voicemail by pressing a number(need individual voicemail set up). We would alos like the capability of a message being forwarded to out cell phones. We would like remote access, and have the capability to text or page. - Other, Other Business Services, Fredonia, NY
  • We are a mortgage lead generating company. We have been having a quality issue with the leads we generate. We would like to have a call center telephone our leads and verify the consumers interest for a loan. Once the call center has made contact with the lead the phone call would never need to exceed 20 seconds in length. - CEO/President/Owner, Advertising, New York, NY
  • when call center is contacted, the call center will call tech/supervisor on duty to forward infor from service call. no automatic pickup - some calls originate from an automatic dialer that will repeat the message three times (messages will be regarding equiment "in trouble" at the customer's site. - R&D - MGR, Other Business Services, New York, NY
  • We are a new nutritional supplement and cosmaceutical company. We sell via multilevel marketing. Most of our sales will be via the Internet but some will be via phone and fax. We also need customer support to answer Distributor questions about our compensation plan, questions about products, etc. - CEO/President/Owner, Other Retail, Jamestown, NY
  • we will sell music c.d.s and products locally, regionally, national, in stages as we progress..on local , regional and in the future national t.v.i.e." it slices and dices", $ 19.95.. to order call 1-800 blah blah. we nedd you to accept and qualify the callers, master charge, check, money order. - Consultant, Advertising, Lewiston, NY
  • Looking for a live receptionist 8AM - 8PM to answer office calls and attempt to pass the call through to my cell or office phone, if I cannot be reached they would then ask to take a message or to be put through to my voicemail. The receptionist would e-mail me that a call has come through. - Accounting/Finance, Media/Entertainment/Publishing, New York, NY
  • outsource call answering between the hours of 5:30pm-7:30am would need to be able to take phone calls and messages, route emergencies to supervisors, input tech supportIssues via our ticketing system.Find out all the pricing including setup charges, monthly fee?s, per-call fees, etc? - Administrative Assistant, Computers/Internet/IT, Bohemia, NY
  • We are looking to implement an outbound emergency notification process for our data centers/clients in the event of outages or service degradations. This would be on an on call basis ( we could need the service at any time) and we would provide a script for the agents to use. - MIS/Operations - MGR, Telecommunications, New York, NY
  • We are a real estate investment company. We would like inbound callers to hear an explanation of our company, and to answer a series of questions and have the answers inputed into our web site. If the site is down, then emailed. Additionally, message taking may be useful. - CEO/President/Owner, Financial Services, New York, NY
  • I want to keep my own telephone number. I want live answering service normal business hours Monday to Friday. I don't want to pick up the phone every time a client calls. I need a receptionist service that takes a message and I can call back at my convenience. - Attorney, Legal, Nanuet, NY
  • Butcher Shop serving Prime Meats. We have a Free Home Delivery Service. We are looking to reach the surrounding towns for our Home delivery meat service. Appointment setting service will only have tomake appointments for people who are interested. - CEO/President/Owner, Other Retail, Sound Beach, NY
  • We are looking for a company to handle our incoming calls to our 800 line and forward messages to our closest dealer based on the zip code of the caller. Your company would have to be able to identify the dealer closest to the zip code provided. - CEO/President/Owner, Advertising, bohemia, NY
  • We are an application service provider, employees answering customer support calls will have to get familiar with our applications, they also need to have basic technical internet knowledge (email setup, cookies, java script enabling, etc) - CEO/President/Owner, Other Business Services, New York, NY
  • I am just looking for a service that I can forward my calls to so that customers can speak to a live representative that answers as if they are a secretary for my business and they have to take messages for me when I am not in the office. - General Manager, Media/Entertainment/Publishing, New York, NY
  • We need an 800 number for people to call so they can find a seminar location nearest them and leave their name and address for making a reservation at the seminar. Area of coverage will include Quebec, VT, and Northern NY. - Marketing - Other, Non-Profit Organization, Saranac Lake, NY
  • The ability to have your telesales people toconnect the buyer and themselves to a three-way, conference call that connects both of them to an IVR operation for recording automated, independent third-party verification. - Sales - Other, Other Business Services, Lake Success, NY
  • we expect inbound calls based on a marketing program; we would like to have a script to obtain basic information from the caller, but also want the ability of real time reporting of inbound calls, length of call, etc. - General Manager, Legal, New York, NY
  • Customer callin a request, agent access the web page and submit the order or problem. Customer is then informed that a techinical associate will contact them within 24 hours and within the hour for emergancies. - CEO/President/Owner, Real Estate, Campbell Hall, NY
  • we are the kabbalah center and need to provide 50 instructors in new york location that will give personal coaching to studants that will purchase self study materials and tools for spiritual self imrovment - General Manager, Education, Richmond Hill, NY
  • I'm looking for a service that will answer my calls and track me down via e-mail and phone. This must be done 24x7, though I expect a very low call volume to start (probably less than 75 calls per month). - MIS/IT, Information Services, Huntington, NY
  • I just need a call center to take messages 24x7 and email them to an email address. I will forward my calls to hopefully a local number or 800 number. 800 number not required if i have a local number. - CEO/President/Owner, Computers/Internet/IT, Staten Island, NY
  • We need a call center to handle inbound calls 24 hours a day, take the callers' reference number, name, company name, location and telephone number. And then transfer them to a US toll-free number. - Manufacturing, Telecom/Utilities, New York, NY
  • I am an employee benefits insurance broker. I am looking for call centers that are already in my business. There are several insurance brokerage firms that currently provide this service. - Partner/Principal, Insurance, Smithtown, NY
  • we make funnels for drum containers. 800 #,take orders over the phone, end of day e-mail or fax orders to us and we fill orders.Voice mail box for questions, call fowarding ability - Manufacturing - MGR, Manufacturing, New York, NY
  • Answer all calls after 5pm M-F and weekends. Emergency calls are to be forwarded to the appropriate site manager or their back-up.Routine calls to be given by e-mail to the office. - MIS/Operations - MGR, Real Estate, Bronx, NY
  • The call center would probably respond to inquiries from professors and college book stores from a prepared Q&A and refer other questions to the company sales and marketing head. - Sales - MGR, Publishing/Info Services, New York, NY
  • We are taking quotes for a new e-commerce site we are developing for a client that will have 15 to 20 products to sell. We will also need customer service to take return orders. - Marketing - Manager, Other Business Services, Yonkers, NY
  • I sent this request out before; sorry if you are responding again. Running tv commercials. Need an 800#, order taking, credit card processing, and fulfillment if possible. - Attorney, Media/Entertainment/Publishing, Schenectady, NY
  • We are a medium size life insurance company providing small face life insurance to the senior market. Call Center will provide customer phone service to policy holders. - MIS/Operations - VP, Insurance, Syracuse, NY
  • I am running an online pharmacy and need agents to process incomming orders and place them on my website.Also some customer service such as answering simple questions. - CEO/President/Owner, Biotech/Pharmaceuticals, New York, NY
  • Looking for reps to process dig safe tickets-requires responding to emails, using software to pinpoint locations and approve/disapprove construction over fiber lines. - MIS/Operations - MGR, Telecommunications, New York, NY
  • Large professional services firm, hosting start up company event in the Fall (one in Boston, one in Silicon Valley). Need callers to encourage attendance to event(s). - Marketing - Manager, Accounting, New York, NY
  • Act as our Customer Service Dept. when business is closed. Explain that order dept is closed, take any basic information, and obtain customer name, and phone number. - CEO/President/Owner, Retail, Woodmere, NY
  • I just need a live operator to professional answer my incoming calls, take accurate detailed messages and relay them to me immediately. Preferably via email. - CEO/President/Owner, Computers/Internet/IT, Jamaica, NY
  • We are producing a radio show and need an 800 service to receive orders and make upsells to other products. Looking for an 800#, and reps capable of upselling. - Attorney, Media/Entertainment/Publishing, Schenectady, NY
  • 12-24 hour, non-dedicated reps. Budget is still TBD. Please provide setup costs and either fixed per minute pricing or monthly tiered pricing plans. Thank you. - CEO/President/Owner, Other Retail, Tarrytown, NY
  • Need a 7 x 24 call center/help desk for an IT support contract.Main function would be to take call, escalate, and hand-off to the manager or engineer on-call. - General Manager, Computers/Internet/IT, New York, NY
  • mortgage company/i need for cliants responding to newspaper ads to free report in turn i get there intrest rate name phone #address and best time to call - Sales - Other, Banking/Finance, Huntington, NY
  • I am first looking for some one to answer incoming calls from ad's places in local newspaper and direct mail. I am also intrested in lead genation. - Sales - Other, Banking/Finance, Staten Island, NY
  • Running infomercials starting in one month, or so. Need call center to accept 800 calls, and take orders; reports; possible order fulfillment. - Attorney, Media/Entertainment/Publishing, Schenectady, NY
  • We are a technology consulting and outsourcing company that provides a variety of Technology and process automation services to our clients - CEO/President/Owner, Consulting, Oyster Bay, NY
  • We are a legal firm advertising heavily for our sized and we would like a proportionate call answering level rather than handle in house - Consultant, Legal, Spring Valley, NY

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